Citycell care center

Customer Care Center:

There are 6 Customer care centers of Citycell in the country. One for each division and there are another 500 Customer care Points scattered around the country.


Criticism and Penalty:

Citycell, has been fined Tk. 1.5 billion by the Bangladesh Telecommunication Regulatory Commission for its involvement in illegal VoIP or international call termination.

Citycell's involvement in illegal VoIP, was discovered in May 2007 during a raid in the company's Mohakhali office by the BTRC.



Posts Tagged Citycell:

well, you should obviously be able to use your Citycell ZOOM or any CDMA Modem in MAC operating system. All you need is that your modem’s driver for MAC. For that you can get details from modem manufacturer website. If you can’t find any information, either contact manufacturer support or search for the driver in Google, you can also find some generic driver from MAC forums or at least information.


Citycell started EV DO Service for the first time in Bangladesh:


Just got the news yesterday that leading telecom provider Citycell, the only CDMA based mobile operator in Bangladesh is starting EV DO services soon in the country.

Initial bandwidth limit would be something around 2Mbps.



Package:

Initial packages are made available for personal use as below,

5 GB = 4500 Taka

8 GB = 6000 Taka


Connection Bandwidth:

However there is no special package or package having smaller download limit like 1GB or 500 MB what is currently available with ZOOM connection. So most of the people like me would get in trouble fitting the service for their use. Costly indeed.

Price:

The hardware modem cost is something around 12,000 Taka, again costly. Morar opor kharar gha. Again I am looking to see if any low-cost modem is available in the country. Unfortunately there is no mobile phone is available in the market in BD that supports CDMA 1X EVDO technology. I have an EVDO enabled modem that I arranged brought from China.

Coverage Area:

Initially few places of Dhaka will have the facility to enjoy EV DO service since the coverage will be available to only those places. These places are Gulshan, Bonani and Motijheel. Eventually all the places will be taken under coverage.

I am eagerly looking forward to see the service and am sure many of me who is just keen to have more bandwidth. I will publish more information regarding this once I get it and off course if I have time.